🛡️ 01 · Most Popular Starting Point⏱️ Typical Timeline: 2 weeks
Trust & Safety Health Check
A fixed-scope diagnostic of your platform's moderation policies, reporting flows, and escalation gaps.
Who it’s for: African startups, fintechs, marketplaces, social/dating apps, and online communities experiencing user growth or abuse spikes.
🎯 Key Outcomes
- Spot high-risk policy blind spots before they become PR or regulatory crises
- Reduce user report response friction and escalation bottlenecks
- Leave with a clear, prioritised 90-day remediation roadmap
📦 What You Receive (Deliverables)
- End-to-end audit of community guidelines, in-app reporting flows, and triage queues
- Threat & abuse risk map tailored to your product and regional user base
- Prioritised fix list (Quick Wins vs. Structural Upgrades)
- 60-minute live readout and Q&A session with your leadership or ops team
🤖 02 · AI Readiness⏱️ Typical Timeline: 2–4 weeks
AI Safety & Governance Readiness
Practical AI policies, misuse guardrails, and African regulatory alignment for teams adopting generative AI.
Who it’s for: Startups, NGOs, media houses, and enterprises deploying AI tools internally or into user-facing products.
🎯 Key Outcomes
- Adopt local and cloud AI tools with clear internal rules and data-privacy boundaries
- Prepare moderation teams for synthetic media, deepfakes, and AI-enabled scams
- Align with emerging regional data protection and AI frameworks
📦 What You Receive (Deliverables)
- Custom Internal AI Use & Prompting Policy
- AI Risk Register & Generative AI Misuse Playbook (deepfakes, impersonation, scam triage)
- Regulatory alignment brief covering Uganda DPPA 2019, Kenya DPA, Nigeria NDPA, and the AU Continental AI Strategy
- Hands-on team workshop on safe prompting, local AI models, and verification workflows
🚫 What I Explicitly Don’t Offer (Scope Clarity):- Training, fine-tuning, or distilling foundational AI models from scratch
- Full-time AI software engineering or ML infrastructure development
⚙️ 03 · Operations Buildout⏱️ Typical Timeline: 4–6 weeks
Moderation Ops Setup
Build production-grade community guidelines, enforcement playbooks, and culturally fluent moderator training.
Who it’s for: Platforms scaling user-generated content, fintech support teams, and digital communities operating in East Africa or globally.
🎯 Key Outcomes
- Consistent, defensible policy enforcement across moderators
- Accurate handling of English, Luganda, and East African cultural nuances and slang
- Sustainable moderator wellbeing and QA calibration standards
📦 What You Receive (Deliverables)
- Public-facing Community Standards & internal enforcement SOPs
- Severity tiers and high-risk threat escalation ladders
- Moderator onboarding curriculum & QA calibration rubric
- Moderator wellbeing and resiliency protocols
🎙️ 04 · Talks & Training⏱️ Typical Timeline: Half-day, full-day, or keynote
Speaking & Workshops
Engaging keynotes, panels, and hands-on workshops on online safety, practical AI, and community building.
Who it’s for: Tech conferences, universities, NGOs, corporate teams, and incubator cohorts.
🎯 Key Outcomes
- Equip non-technical and technical teams alike with actionable safety and AI skills
- Learn battle-tested lessons from 15+ years of building African tech communities
- Interactive, jargon-free sessions tailored to your audience
📦 What You Receive (Deliverables)
- Keynote talks on Trust & Safety, Online Privacy, and Digital Inclusion in Africa
- Hands-on 'Practical AI for Teams' workshop (prompting, local models, AI visual branding, safe usage)
- Community & Developer Relations workshop drawing on Mozilla, Andela, and GenOpen experience
- Custom slide deck and takeaway checklists for attendees
🧭 05 · Limited Spots⏱️ Typical Timeline: Monthly retainer (3-month minimum recommended)
Ongoing Advisory Retainer
A dedicated sounding board on call for founders, policy leads, and NGO directors.
Who it’s for: Founders, product leaders, and NGO heads who want ongoing Trust & Safety, AI governance, and community growth guidance without a full-time hire.
🎯 Key Outcomes
- Fast, experienced second opinions on tricky moderation incidents or policy edge cases
- Steady guidance on community-led growth and African market entry
- Direct access for async document reviews and monthly strategy calls
📦 What You Receive (Deliverables)
- 2× or 4× monthly 60-minute strategy & review calls
- Async review of policy drafts, incident post-mortems, and community plans
- Priority response during high-stakes safety or community escalations